Refund policy

Return & Refund Policy

Akhri Update: July 2026

Ends Living mein hum apne customers ko premium quality Kitchen & Home Organization products provide karne ke liye committed hain. Agar kisi wajah se aap apni purchase se mutmaeen nahin hain, to neeche di gayi Return & Refund Policy ko dhyan se parhein.

Return Ki Eligibility

Aap apna order receive karne ke 7 din ke andar return request bhej sakte hain agar:

  • Product damaged ya defective ho.

  • Ghalat product receive hua ho.

  • Product bilkul unused ho aur apni original condition mein ho.

  • Original packing, labels aur tamam accessories saath maujood hon.

Jo products in conditions par poore nahin utarte, unki return request accept nahin ki ja sakti.

Kaun Se Products Return Nahin Honge

Neeche diye gaye products return ya refund ke liye eligible nahin hain:

  • Istemaal kiye gaye products.

  • Original packing ke baghair products.

  • Customer ki ghalat handling ki wajah se damaged products.

  • Sale ya promotional items.

Damaged Ya Ghalat Product

Agar aap ko damaged, defective ya ghalat product receive hota hai, to delivery ke 48 ghanton ke andar hum se rabta karein.

Meherbani karke humein ye details bhejein:

  • Order Number

  • Product ki clear photos ya video

  • Packaging ki photo (agar zaroori ho)

Verification ke baad hum replacement ya refund ka process shuru karenge.

Refund Process

Jab return product receive aur inspect ho jaye, uske baad:

  • Refund 5–7 working days ke andar process kiya jayega.

  • Cash on Delivery (COD) orders ka refund Bank Transfer, JazzCash ya EasyPaisa ke zariye diya jayega.

  • Shipping charges sirf us surat mein refund hongi jab ghalti hamari taraf se ho.

Exchange Policy

Exchange sirf in suraton mein available hai:

  • Damaged product

  • Defective product

  • Ghalat item receive hona

Exchange product availability ke mutabiq ki jayegi.

Return Shipping

Agar product hamari ghalti ki wajah se return ho raha hai (Wrong, Damaged ya Defective Item), to return shipping ka kharcha Ends Living uthayega.

Agar return kisi aur wajah se ho, to shipping charges customer ko ada karne honge.

Order Cancellation

Order dispatch hone se pehle cancel kiya ja sakta hai.

Dispatch hone ke baad order cancel nahin hoga aur Return Policy apply hogi.

Hum Se Rabta Karein

Agar aap ko kisi bhi order ya return ke hawale se madad chahiye, to hum se contact karein.

📧 Email: support@endsliving.com

📱 WhatsApp: +92 3716255650

Ends Living

Smart Storage. Beautiful Living. 💚